Refund & Return Policy
We want you to be satisfied with your purchase. If you face an issue with your product, please contact us and we will assist you.
Eligibility for Return/Replacement
- You may contact us for:
- Damaged or defective product
- Wrong item received
- Missing items
Conditions
- You must contact us within 48 hours of receiving the order
- Product must be unused and in its original packaging
- Customer must provide photos or video as proof
Refund Method
Refunds (if approved) may be issued through bank transfer, Easypaisa, or JazzCash.
How to Start a Return
Email us at urbanchoicepk@gmail.com or call 0342‑3477587. We will guide you through the process.